Privacy Policy

Privacy Policy

Hampton Mower Centre respects your privacy and handles personal information in accordance with Australian privacy principles and applicable law. This policy explains how we collect, use and protect information when you use our website or place an order.

Business details

Business: Hampton Mower Centre
Address: 81 Ludstone Street, Hampton VIC 3188, Australia
Phone: (03) 9598 6741
Email: support@hamptonmowercentre.com.au

Information we collect

We may collect information you provide when you contact us, create an account, subscribe to updates, request support, or place an order. This can include your name, billing and delivery address, email address, phone number, order details and messages sent to us.

Orders and payments

When you place an order, we use the information required to process payment, confirm availability, arrange delivery or collection, provide customer service and meet record-keeping obligations. Payment details are handled by secure payment providers and are not stored by us in full card form.

Website, cookies and analytics

Our website may use cookies and similar technologies to keep the store working, remember cart/session information, improve site performance, measure traffic and help with advertising or remarketing. You can manage cookies through your browser settings, although some store functions may not work correctly if cookies are disabled.

How we use information

We use personal information to operate the store, process orders, respond to enquiries, provide after-sales support, prevent fraud, comply with legal obligations and improve our products and services.

Sharing information

We may share information with service providers who help us operate the website, process payments, fulfil orders, deliver products, provide analytics or maintain business systems. We do not sell customer personal information.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep business and order records for as long as needed for customer support, warranty, tax, accounting and legal purposes.

Access and correction

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding.

Contact

For privacy questions, contact Hampton Mower Centre at support@hamptonmowercentre.com.au or call (03) 9598 6741.